Company Policy

Shipping

We ship all orders via USPS mail or Priority Mail estimated ship date is usually 3-5 days or Priority is 2-3 day. Solstice Aromatics is not responsible for transit damage or delayed in service time.

At this time we do not accept international orders.

Order Cancellation

Our orders are processed quickly, therefore, it's important to review your orders to ensure order completion. To cancel an order it must be completed (or before it is shipped) within an hour time after the order was placed to ensure cancelled and refunded.

Order Changes

If you need to make an order change or addition please contact us one hour of placing the order and we will try to accommodate your change.

Return Policy

If you received a defective product or wrong item please contact us with a photo of product and shipping receipt immediately to arrange a return.  We offer a 10 day money back guarantee on defective items in their original packaging to qualify for the guarantee return. Once we have received the defective or wrong item we will process the return. We are not liable for indirect, direct, or special consequential damages of any kind during shipping or misuse of products. We do not restock anything with an open seal.